Here Are Our Frequently Asked Questions
General Questions
1What areas does TPT Cabs serve?
TPT Cabs primarily serves Tirupati and its surrounding areas, including Tirumala, Kalahasti, Srikalahasti, Chandragiri, and Vellore. We can also arrange for outstation trips upon request.
2What types of vehicles do you offer?
We offer a diverse fleet of vehicles to accommodate your needs, including sedans, SUVs, tempo travellers, and luxury cars. Please inquire about specific vehicle availability when making your booking.
3How do I book a taxi with TPT Cabs?
You can book a taxi by visiting our website, using our mobile app, or calling our 24/7 customer support line. We recommend booking your taxi in advance, especially during peak seasons.
4What is your cancellation policy?
We offer free cancellation up to 24 hours before your scheduled pickup time. Cancellations made within 24 hours may incur a fee.
5Do you offer airport transfers?
Yes, we do. We offer airport transfers to and from Tirupati Airport and can help you with your luggage and airport formalities.
6What payment methods do you accept?
We accept cash, credit cards, debit cards, UPI payments and e-wallets.
7Are your drivers reliable and experienced?
Yes, all our drivers are licensed, professional, and have extensive knowledge of Tirupati and its surrounding areas. They are also trained in customer service and safety protocols.
8Do you provide child safety seats?
Yes, we offer child safety seats upon request. Please indicate your need for child safety seats when making your booking.
9What is your pricing structure?
Our pricing is transparent and depends on the distance travelled, type of vehicle chosen, and any additional services requested. You can get an estimated fare online or through our mobile app.
10Do you offer any special deals or discounts?
We regularly offer special deals and discounts for our customers. You can visit our website or follow us on social media to stay updated on current offers.
Booking and Payment:
1Can I book a taxi in advance?
Yes, you can book a taxi up to 30 days in advance.
2How far in advance can I book a taxi?
We recommend booking your taxi at least 24 hours in advance, especially during peak seasons. However, you can book a taxi up to 30 days in advance.
3Do you accept bookings for multiple days?
Yes, we do. We can arrange for your transportation needs for multiple days, including sightseeing tours and airport transfers
4Can I modify my booking?
Yes, you can modify your booking online or by contacting our customer support team.
5What happens if my flight is delayed?
Please inform us as soon as possible if your flight is delayed. We will monitor your flight status and adjust your pickup time accordingly.
6How can I pay for my ride?
You can pay for your ride in cash, credit card, debit card, UPI payment or e-wallet at the end of your trip.
7Do you offer corporate accounts?
Yes, we do. We offer corporate accounts with special rates and discounts for businesses with regular transportation needs.
Services Related FAQ
1Do you offer tours and sightseeing packages?
Yes, we do. We offer a variety of tours and sightseeing packages to explore Tirupati and its surrounding attractions. You can find more information about our tours on our website.
2Do you provide any assistance with luggage?
Do you provide any assistance with luggage?
3Can I request a specific driver?
We strive to accommodate all our customers' requests. While we cannot guarantee a specific driver, you can mention your preference when booking your taxi. We will do our best to assign your preferred driver based on their availability and expertise
4Do you offer meet-and-greet services at the airport?
Yes, we do. Our meet-and-greet service ensures a smooth and hassle-free arrival at Tirupati Airport. A dedicated representative will be waiting for you at the arrival gate holding a nameplate, ready to assist you with your luggage and guide you to your waiting vehicle.
5Can I arrange for a car rental with a driver for a longer period?
Yes, we offer car rental services with experienced drivers for longer durations. Whether you need a vehicle for a business trip, a multi-day sightseeing tour, or simply for convenient daily transportation, we have a solution to meet your needs.
6Do you provide any special services for differently-abled passengers?
We are committed to providing accessible transportation for all. We offer vehicles equipped with ramps and lifts to accommodate wheelchairs and other mobility aids. Additionally, our drivers are trained to assist differently-abled passengers with boarding and disembarking safely.
7Do you offer pet-friendly transportation?
Yes, we understand that travelling with your furry companions is important. We offer pet-friendly transportation in select vehicles with prior notice. Please inquire about our pet policies when booking your taxi.
8Can I request a specific type of music or temperature in the car?
We value your comfort and strive to personalize your travel experience. While we cannot guarantee specific preferences, we will gladly accommodate your requests for music and temperature settings whenever feasible.
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